Privacy Policy
Introduction
Alamo Telecom LLC (“Alamo Telecom,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (“Website”) or use our telecom brokerage solutions (“Services”). By accessing our Website or Services, you acknowledge that you have read, understood, and agree to the practices described in this policy.
Information We Collect
Personal Information You Provide:
We may collect personal information you voluntarily provide when you contact us, request a consultation, or use our Services. This may include your name, company name, email address, phone number, and any other information you choose to provide.Automatically Collected Information:
When you visit our Website, we may collect information about your browsing behavior and device, such as your IP address, browser type, operating system, referring URLs, and pages viewed. We use cookies and similar technologies to gather this data and improve our Website’s functionality and user experience.Third-Party Sources:
In some cases, we may receive personal information from third parties, such as partners or publicly available sources, to supplement our understanding of your needs and refine our Services.
How We Use Your Information
We may use the personal information we collect for the following purposes:
To Provide and Improve Our Services:
We use your information to respond to inquiries, offer recommendations, and deliver telecom brokerage solutions tailored to your business needs.To Communicate with You:
We may send emails, newsletters, or other communications about updates, promotions, industry insights, or services we think may interest you. You can opt out of these communications at any time.To Personalize Your Experience:
We use data to understand user preferences, enhance our Website’s usability, and improve content relevance.To Maintain Security and Compliance:
We may use your information to detect, prevent, or address fraud, security incidents, and other harmful activities. We also may use it to comply with applicable legal obligations, enforce our Terms and Conditions, or protect our rights and interests.
Disclosure of Your Information
We may share your information under the following circumstances:
With Service Providers and Partners:
We may share data with third-party vendors, carriers, or service providers who assist us in delivering our Services. These parties are authorized to use your information only as necessary to perform services on our behalf.As Required by Law:
We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a subpoena or court order.In Business Transfers:
If we are involved in a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes as required by law.
Data Security
We take reasonable measures to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security. We encourage you to take precautions to protect your personal information when using the Internet.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices and Rights
Opting Out of Communications:
You may opt out of receiving promotional emails at any time by following the instructions in the email or contacting us directly.Accessing and Updating Your Information:
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe and as required by law.
International Users
Our Website and Services are intended for users in the United States. If you access our Website or Services from outside the U.S., please note that your information may be transferred and processed in countries that may not offer the same level of data protection as your home country.
Children’s Privacy
Our Website and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can promptly delete it.
Third-Party Links
Our Website may contain links to third-party websites. We do not control, endorse, or assume responsibility for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the “Last Updated” date. Your continued use of our Website or Services after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Alamo Telecom LLC
8034 Culebra Rd, Ste 525
San Antonio, TX 78251
Phone: 844-644-6148
Email: admin@alamotelecom.com
Last Updated: 12/19/2024