Dedicated Fiber Internet (DIA) & Enterprise Connectivity
The gold standard for business connectivity. Guaranteed bandwidth, symmetrical speeds, and strict Service Level Agreements (SLAs) for mission-critical operations.
Dedicated Internet Access
A Dedicated Fiber Internet lane exclusively for your business. You get 100% of the speed you pay for, 24/7/365, with no congestion from neighbors.
Dark Fiber & Private Lines
For organizations needing massive data capacity. We lease unlit fiber strands or build secure Point-to-Point connections between offices.
Why Upgrade to Dedicated Fiber?
While standard Business Internet (Shared Fiber or Coax) is cost-effective for browsing and email, it often fails under pressure. If your business relies on cloud applications, hosted VoIP, or large file transfers, sharing bandwidth with your neighbors is a risk you cannot afford.
Dedicated Fiber Internet solves this by providing a direct, physical connection from the ISP’s backbone to your server room.
1. The Power of the “SLA”
The biggest difference between “Business Fiber” and “Dedicated Fiber” is the contract. Dedicated lines come with a Service Level Agreement (SLA). This is a financial guarantee that promises:
- 99.999% Uptime: Less than 5 minutes of downtime per year.
- Packet Loss Guarantees: Ensures crystal-clear voice and video calls.
- 4-Hour Repair Windows: If a line is cut, you are the priority. Standard broadband repairs can take days.
2. Symmetrical Speeds Explained
Most internet plans have fast download speeds but slow upload speeds. Dedicated Internet Access (DIA) is symmetrical. If you buy a 1 Gbps circuit, you can upload data to the cloud at the full 1 Gbps speed.
This is crucial for businesses using remote desktop protocols (RDP), sending large medical images, or backing up servers off-site to the cloud.
Who Needs Dedicated Fiber?
We recommend enterprise fiber solutions for:
- Medical clinics sending large imaging files (HIPAA compliance).
- Call centers using Unified Communications (UCaaS).
- Financial institutions requiring secure, low-latency trading connections.
- Hotels and large venues supporting hundreds of guests.
Understanding the Costs
Dedicated fiber is a premium product. Prices typically start around $300-$400/month for lower speeds and scale up for 10Gbps business internet circuits. However, the cost of a single day of downtime often exceeds the annual cost of the connection.
Alamo Telecom uses our provider network tools to bid your location out to Tier-1 carriers (like Lumen, AT&T, Verizon) and regional fiber aggregators to drive that price down.
Installation Expectations
Because this is a private line, installation typically takes 30 to 90 days. This often involves permitting and construction to bring new fiber into your building. We manage this entire project management lifecycle for you, providing weekly updates until your light is green.
Learn more about how fiber optics work at the Fiber Optic Association.
Technical Deep Dive: Latency vs. Bandwidth
Many businesses confuse “speed” (bandwidth) with “performance” (latency). Think of bandwidth as the width of a highway, and latency as how fast the cars are moving.
Standard cable internet often has high bandwidth but poor latency (lag). This creates “jitter” in VoIP calls and delays in cloud applications.
Dedicated Fiber is engineered for Ultra-Low Latency. Whether you are trading stocks, hosting real-time multiplayer servers, or running a busy call center, DIA ensures your data travels physically faster across the network, providing a snappy, instant response time that broadband simply cannot match.